Talk to the Study Master team.
We are here for students, institutions and the curious.
Institutions and partnerships
Universities, institutes, academies and training centers interested in partnerships.
parcerias@studymaster.appWe usually reply within one business day.
FAQ
Before you write to us
Which channel to use, how fast we reply, and how to book a call instead.
Which address should I write to?
There are three channels on this page: student support for account, plan and feature questions; institutions and partnerships for universities, institutes, academies and training centres; and general and press for everything else. Use the one closest to your question.
How long until someone replies?
Usually within one business day. If your question is about an institutional deployment, it helps to say which institution and which programme you are asking about, so the first reply can already be useful.
Can I book a demo without emailing back and forth?
Yes. Pick a slot on the booking block and send the prefilled request, and we confirm the time by email. It is 30 minutes, by video call, with no commitment — we use it to review your institution's needs and outline a rollout plan.
Can a student get support before launch?
Yes, by email. Study Master is pre-launch, so there is no account support queue yet — student questions go to the student support channel and we answer them directly, usually within one business day.
Are you open to press or research enquiries?
Yes. The general and press channel takes press, research and academic enquiries — anything that is not an account question or an institutional partnership. Tell us what you are working on and what you need, and we will say what we can share at this pre-launch stage.